Terms & Community Guidelines

Effective September 13, 2026

Cheat Code Coaching is a communication and planning tool for youth sports teams. By creating an account or joining a team you agree to these terms. They exist so that team chat stays a safe, useful place for the adults on a team.

Who may use the app

Accounts are for adults: coaches, parents and guardians, and league administrators. You must be at least 18 to create an account. You are responsible for everything posted from your account.

What is not allowed

There is no tolerance for objectionable content or abusive behavior. Do not post or send:

Harassment, threats, bullying, or personal attacks against any player, parent, coach, or official.
Hate speech or slurs of any kind.
Sexual content, nudity, or anything inappropriate around children.
Photos of children other than in the normal course of team activity, or any photo a parent has asked you not to share.
Spam, scams, advertising, or links to malicious sites.
Another person's private information (addresses, phone numbers, medical details) without their permission.

Reporting and blocking

Report. Every message in team chat and direct messages has a ⋯ menu with a Report option. Reports go to the team's coaching staff immediately, as an urgent notification, and are reviewed within 24 hours. Coaches can delete any message on their team.
Block. The same menu lets you block a person. You will no longer see their messages anywhere in the app. Blocked people are listed under Blocked People in your account menu, where you can unblock them.
Filtering. Obvious profanity is masked automatically before a message is stored.

Enforcement

Content that breaks these guidelines is removed. Coaches may remove a parent from a team, and organization administrators may remove a coach. Repeat or serious violations result in the account being closed. Where the law requires it, we cooperate with law enforcement.

Your content

You own what you post. You give Cheat Code Coaching permission to store and show it to the members of the team it was posted to, which is what the service does. Roster, calendar, and practice-plan content entered by a coach belongs to that team.

Subscriptions, the free trial, and billing

Cheat Code Teams is a paid subscription. You start with a 7-day free trial, and a valid payment method is required to begin it. Nothing is charged during the trial.

When the trial ends, the plan you chose renews automatically and the payment method you provided is charged, at the price shown when you signed up, unless you cancel before the trial ends. After that, the subscription renews on its own each month or year, depending on the plan you picked, until you cancel.

You can cancel at any time, including during the trial, from Billing in your account menu. Cancelling stops future charges and keeps your access through the end of the period you have already paid for. We do not pro-rate or refund a period that has already started, except where the law requires it. Payments are processed by Stripe; we do not store your card details.

Organization plans are billed as a base fee plus a charge for each active team. Adding or removing a team changes what you pay from that point in the billing period. If a payment fails, Stripe retries it, and access to posting and editing pauses until the subscription is current again. Your team's data is kept and returns as soon as it is.

If prices change, the new price applies at your next renewal and we will tell you before it does.

Accounts

You can delete your account at any time from the account menu. Our Privacy Policy explains what is collected and what deletion removes.

Changes

If these terms change in a way that matters, we will update the date above and note it in the app.

Contact

Questions or reports that need a person: email [email protected].